Awareness of Overseas Pakistanis regarding use of Pakistan Citizen Portal

Date : 30-09-2020



The Prime Minister Delivery Unit has informed that the Overseas Pakistanis can raise their issues on the Pakistan Citizen Portal (PCP) by using the following options:

By Using Mobile App

(People having smart phones)

Android Link:


IOS Link:

By Using Web-Access

(People having no smart phones)

By Participation in Khuli Kachehris

Overseas Pakistanis can participate in e-Kachehris which are being scheduled as per SOPs on Facebook, Radio or TV by 24 Federal Organizations (List attached)

Manual Complaint lodging facility

Overseas Pakistanis who are either illiterate or physically challenged or aged or women/widow can lodge their written complaints as per SOPs through PCP-Dashboards. In this regards, all dashboards of MOFA and its Foreign Missions are authorized to do so.

Help-line for Guidance